Reference

How We Handle Your Information

We collect what we need to run your account, process deposits through bKash, Nagad and Rocket, and keep the lobby secure. This policy explains what we gather, how we use it, and who you contact to update or remove your details.

Account dataPayment recordsDevice informationContact detailsSession logs

Explore the Lobby Read FAQ

DATA PRACTICES

How We Protect and Use Your Information

We built account security around encrypted sessions, payment verification through bKash, Nagad and Rocket reference numbers, and access logs that flag unusual login patterns. Every deposit and withdrawal ties to a transaction ID so you can trace the movement of funds between your wallet and your btjl balance.

Data We Collect

We gather your mobile number, payment wallet details, device type, IP address and session timestamps when you register, deposit or browse the lobby. This helps us verify your identity, clear payments and prevent duplicate accounts.

Cookies and Tracking

Session cookies keep you logged in as you move between live tables, slots and the sportsbook. Analytics cookies show us which game categories players in Dhaka or Chittagong open most so we can adjust the lobby layout.

Account Security

We encrypt payment data in transit and at rest, require OTP verification for withdrawals, and flag logins from new devices so you can confirm the session or lock your account if it was not you.

Retention and Deletion

Active account data stays until you close your profile. Transaction logs remain for the period financial compliance rules require in eligible regions, then we archive or delete personal identifiers on request through support.

What This Policy Covers

btjl Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This privacy policy applies to btjl and covers data we collect when you open an account, deposit through bKash, Nagad or Rocket, browse the lobby, or contact support. We store your username, payment history, device type and session activity to verify withdrawals, prevent duplicate accounts and

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answer support requests. Your mobile number ties to your wallet transactions so we can match incoming payments to your account balance. We do not share your contact details or payment records with third parties for marketing purposes. Data retention depends on account activity and local regulatory
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requirements where btjl operates. If you close your account, we keep transaction records for the period required by financial compliance frameworks in eligible regions, then archive or delete personal identifiers. Cookie and tracking policies are covered separately in our terms. To request a copy of your
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data, update your contact information, or ask us to remove details no longer needed, reach the support team through live chat or the email address listed in the contact section below. Access to btjl depends on your local law and the regions where the platform is
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available.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT

Reach Us About Your Data

If you want to see what information we hold, correct a detail, or ask us to delete records you believe we no longer need, contact support through any of these channels. We aim to respond within a few business days and will confirm the change once processed.

Live Chat Open the chat bubble in the bottom corner of any page and tell the agent you need help with your privacy request. The team will verify your account and walk you through the next steps.

Email Send your request to the support email address shown in your account dashboard. Include your username and a brief description of what you need so we can route it to the right team.

Account Settings Log in, tap your profile icon, then select privacy settings to review what data we store and toggle preferences for session logs and promotional contact where local law allows.

Privacy Policy FAQ

We collect your mobile number, chosen username, password and the payment wallet you link during your first deposit. Device type and IP address are logged to flag unusual access patterns.

We store your wallet account number or reference ID to match incoming deposits to your btjl balance and verify withdrawal requests. We do not share these details with third parties for marketing.

Yes. Contact live chat or email support and ask for a data report. We will verify your account and send a summary of your profile, transaction history and session logs within a few business days.

Active account transactions stay visible in your history. If you close your account, we keep payment logs for the period required by financial compliance frameworks in eligible regions, then archive or delete personal identifiers.

We do not sell or share your mobile number or email with third-party marketers. Payment processors see only the wallet reference needed to clear your deposit or withdrawal.

Log in, go to account settings and select close account, or contact support through live chat. We will verify your identity, settle any pending balance, then delete or archive your profile according to local law.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ InfoKhulna Mega Prize

How We Handle Your Information

How We Protect and Use Your Information

Data We Collect

Cookies and Tracking

Account Security

Retention and Deletion

Reach Us About Your Data

Privacy Policy FAQ

01 What personal information does btjl collect when I register?

02 How does btjl use my bKash, Nagad or Rocket wallet details?

03 Can I see what data btjl holds about me?

04 How long does btjl keep my transaction records?

05 Does btjl share my contact details with anyone?

06 How do I delete my account and remove my data?

Privacy Policy

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